The right treatment. Fast, easy and reliable.
Flora House is a UK teleclinic for people managing conditions such as chronic pain or certain mental-health conditions where standard treatments haven't worked.
Consultations are held with GMC-registered specialist clinicians. Treatment is prescribed only where the clinician decides it is clinically appropriate for you.
100,000+ patients supported globally across the Sanvivo platform.
Powered by Sanvivo — the German medical platform operator.
How it works
Flora House connects you with independent specialist clinicians online. From first check to delivery, everything happens from home.
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Online eligibility check
Answer a short set of questions about your condition and treatment history. It takes a few minutes and is free.
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Specialist consultation
Speak with a GMC-registered specialist clinician by video. They review your medical history with you, respectfully and without judgement.
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Clinical decision
The clinician decides whether treatment is clinically appropriate for you. If it isn't, they'll tell you plainly and signpost alternatives.
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Discreet home delivery
If a prescription is issued, a licensed UK pharmacy dispenses your medication and ships it to your door in plain, unbranded packaging.
Who it's for
UK specialists may consider medical cannabis when standard treatments have not provided adequate relief. Condition areas commonly considered include:
- Chronic pain — including long-term back pain, arthritis, fibromyalgia and neuropathic pain.
- Certain mental-health conditions — such as anxiety-related conditions, where assessed as suitable by a specialist.
- Certain neurological conditions — where a specialist judges treatment may be appropriate.
- Sleep problems — where linked to an underlying condition a specialist considers suitable.
Eligibility is always an individual clinical decision made by a GMC-registered specialist, and typically requires that standard licensed treatments have been tried first. Being on this list does not mean treatment will be prescribed — and not being on it does not always mean it won't be considered.
Join the waitlist
Flora House is just getting started — eligibility checks aren't open quite yet. Leave your email and we'll let you know the moment they are. We ask for no health details at this stage, just your email.
Why Flora House
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Reliable and consistent
Dependable repeat prescriptions and consistent service, visit after visit. No surprises, no run-around.
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Discreet by default
Plain, unbranded packaging. Nothing on the parcel reveals what's inside or who sent it.
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German-grade data protection
Operated by Sanvivo on strict German data-protection standards — your health data stays between you and your care team.
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Straightforward repeats
A simple, predictable process for repeat prescriptions, managed online without unnecessary friction.
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Transparent service fees
Consultation and service fees are published before you book. No hidden charges, ever.
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Specialist clinicians
Every consultation is with an independent clinician on the GMC Specialist Register — the only doctors who may prescribe in this field in the UK.
Your privacy, protected
Your data is never shared with your GP, your employer or your insurer without your explicit consent.
We know privacy is one of the biggest worries for patients. Your information is used only to provide your care: it reaches the clinician treating you, the pharmacy dispensing your prescription, and the delivery provider — who sees your name and address, nothing more. Read the full privacy policy.
Frequently asked questions
Straight answers to the questions patients ask most.
Is medical cannabis legal in the UK?
Yes. Medical cannabis has been legal on prescription in the UK since November 2018. It is an unlicensed, prescription-only medicine, which means it can only be prescribed by a doctor on the GMC Specialist Register, and only when the specialist judges it clinically appropriate for the individual patient.
Who can be eligible?
Adults aged 18 or over living in the UK may be considered if they have a diagnosed condition that UK specialists recognise as potentially suitable, and standard treatments have not provided adequate relief. Eligibility is always an individual clinical decision made by a GMC-registered specialist — no website questionnaire can confirm it in advance.
Do I need to have tried other treatments first?
In most cases, yes. UK clinical convention is that specialists consider medical cannabis only after standard licensed treatments have been tried and have not worked, or have caused intolerable side effects. Your clinician will review your treatment history as part of the assessment.
Will my GP, employer or insurer be told?
Not without your explicit consent. Flora House does not share your information with your GP, employer or insurer unless you ask us to, or the law requires it. Sharing a treatment summary with your GP can support safe care and is encouraged, but it is always your choice.
What does it cost?
Flora House charges consultation and service fees, which are published transparently before you book. Medication costs are separate: they are set by the dispensing pharmacy and quoted to you privately if a prescription is issued. UK advertising rules do not permit us to publish medication prices.
Can I drive while taking medical cannabis?
It depends, and you must take care. Driving while impaired by any medicine is always an offence. Patients taking medical cannabis as prescribed have a statutory medical defence to the drug-driving blood-limit offence, but that defence does not apply if you are impaired, and it is typically established after a roadside stop, not at it. Keep your prescription documentation with you and never drive if you feel impaired.
How discreet is the delivery?
Medication is dispensed by a licensed UK pharmacy and delivered to your door in plain, unbranded packaging. The parcel shows only your name and address — no clinic branding and no reference to its contents.
Is my data safe?
Yes. Your health data is special category data under UK GDPR and is handled to strict German data-protection standards by Sanvivo, the platform operator behind Flora House. It is shared only with the clinician treating you, the dispensing pharmacy, and the delivery provider (name and address only) — never sold, and never disclosed to your GP, employer or insurer without your explicit consent.
How long does the process take?
Timings vary with clinician availability and your individual case, so we do not promise fixed timescales. The eligibility check takes a few minutes, and consultations are held online by video. If treatment is prescribed, your medication is dispensed by a licensed pharmacy and sent by tracked delivery.
What happens during the consultation?
You speak with a GMC-registered specialist clinician by video. They review your medical history, current medication and previous treatments, discuss your symptoms, and decide whether any treatment is clinically appropriate for you. If it is not, they will tell you plainly and signpost you to suitable alternatives.
About Flora House
Flora House is a UK teleclinic for medical cannabis, operating across the United Kingdom. It connects patients with independent, GMC-registered specialist clinicians for online consultations, with dispensing and delivery handled by licensed UK pharmacies. Flora House is powered by Sanvivo, the German medical platform operator, and applies German data-protection standards to every patient record.